How do I set up a Telephone Banking access code?
You may use your self-service phone access system to check your balance, hear recent transactions, or transfer funds. To access this system, you must establish a telephone banking access code.
To set up your telephone banking access code:
- Call 888-44OldGlory (888-446-5345).
- Say “Personal” or Press 3.
- Say “Self Service” or Press 3.
- Enter your debit card number.
- If this is your first time calling or you need to change your telephone banking access code, say "I don't have one" or Press Star (*).
NOTE: For your security, our system must validate your identity to proceed. It will request you to enter your social security number and date of birth.
- Enter your full Social Security Number and Date of Birth.
- Create your 4-digit telephone banking access code and confirm by entering it again when requested.
- The system will confirm if your enrollment was successful.
- You will then be directed to the Self-Service Main Menu:
- Say “Checking” or Press 1
- Say “Savings” or Press 2
- Say “Debit Card” or Press 3
- Say “Transfer Money” or Press 4
- Say “Change Access Code” or Press 5
- Say “Dispute” or Press 6
- Say “More Options” or Press 7
- Say “Main Menu” or Press 9
- Say “Representative” Press 0
Remember, if you prefer not to enter this information into a phone system, your account information is also available 24 hours a day 7 days a week via our Old Glory Bank app.